Is Waterhall Country House Hotel Still Open? The Hotel Inspector Update

Waterhall Country House Hotel, a family-run hotel in Crawley, West Sussex, near Gatwick Airport, was the subject of series 10, episode 8 of The Hotel Inspector (Channel 5), which aired 2014-03-27 as the series finale. According to Wikipedia's episode list, presenter Alex Polizzi went to Crawley to help a hotel that was struggling despite its location. TVmaze's episode guide names the owners as Anne and Andy Marsh and says the hotel sat about five miles from Gatwick and needed a turnaround to become profitable. TheTVDB's episode page says the owners wanted to build a profitable business that their children could take over.

Wikipedia's episode list also cross-references a later revisit episode in the show's Checking In, Checking Out run. TheTVDB lists a Waterhall Country Hotel revisit airing 2017-12-17 in its Hotel Inspector Returns series, described as a return to a hotel near one of the UK's busiest runways; that TheTVDB match rests on the hotel name alone, since the listing does not name the town.

A Hotels.com listing for Trivelles Waterhall Country Hotel - Gatwick gives the address as Prestwood Lane, Ifield Wood, Crawley RH11 0LA, and shows guest reviews dated between February and July 2026, including one dated 12 July 2026 that calls it a pleasant country hotel with welcoming staff. According to a VisitLondon listing for Waterhall Country House, the hotel stands in 34 acres of countryside about a 10-minute drive from Gatwick Airport and 10 minutes from Crawley town centre, which fits TVmaze's description of a hotel about five miles from the airport. Neither listing names the owners seen in the episode.